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Shipment Manager

The Shipment Manager app lets your workflows create, update, find, and react to shipment events. Use these nodes to automate logistics coordination.

Shipment Created (Trigger)

Starts the workflow when a new shipment is created in Glacis.

When to use it: Sending booking confirmations, notifying the logistics team, requesting shipping documents from the forwarder.

Shipment Updated (Trigger)

Starts the workflow when a shipment record is modified.

When to use it: Detecting delivery date changes, monitoring status updates, alerting the team when key fields change.

Customs Port Arrival (Trigger)

Starts the workflow when a customs or port arrival event is detected for a shipment.

When to use it: Triggering customs clearance workflows, notifying the warehouse team of incoming goods, starting document verification.

Create Shipment (Action)

Creates a new shipment record in Glacis.

When to use it: Automatically creating shipment records when orders are confirmed or when shipping details arrive via email.

Update Shipment (Action)

Modifies an existing shipment — dates, carrier, tracking numbers, or other fields.

When to use it: Keeping shipment records current as new information arrives from carriers or forwarders.

Find Shipment (Action)

Searches for shipments matching specific criteria.

When to use it: Looking up a shipment by booking number, linking an incoming email to the right shipment, checking for duplicates.

Create Shipment Change Request (Action)

Creates a formal change request on an existing shipment for review before the change is applied.

When to use it: When shipment changes need approval — for example, a carrier proposing a route change or a date shift.

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